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Call tracking

Callibri

Callibri logo on the cover of the review

Callibri’s homepage lists MultiTracking at 1,950 ₽, while its crisis-oriented page gives a starting tariff of 1,500 ₽. The pricing page separately lists S+, M, and L packages, so the displayed starting prices should not be treated as one confirmed package price. For buyers comparing call-tracking terms, the practical issue is how package caps and project restrictions fit their setup.

Editorial review based on public sources, without hands-on testing; facts checked on 2026-10-31.

This page contains no partner link to this service.

Logo
Logos are trademarks of their respective owners and shown only to identify the service.
Name
Callibri
Category
Call tracking
Official site
callibri.ru · No link provided
Facts checked

MultiTracking packages set visit caps

The pricing page sets package allowances and project rules, according to its listing checked 2026-10-31.

  • S+: 2 replacement numbers, 2 replacement emails, up to 200 daily visits.
  • M: 5 replacement numbers, 10 replacement emails, up to 500 daily visits.
  • L: 15 replacement numbers, 30 replacement emails, up to 1,500 daily visits.
  • Package allocation: one package connects to one project and cannot be split; multiple packages can connect to one project.

Package prices and extras vary

The displayed MultiTracking starting prices differ between Callibri’s homepage and crisis-oriented page, checked 2026-10-31:

  • Homepage — 1,950 ₽ — 2026-10-31.
  • Crisis-oriented page — 1,500 ₽ starting tariff — 2026-10-31.

Callibri’s MultiTracking pricing page lists package prices for 30 days, checked 2026-10-31:

  • S+ — 3,150 ₽; M — 6,750 ₽; L — 16,200 ₽.
  • License durations — 30, 90, 180, or 360 days.

The pricing page lists separate charges for email, SMS, speech analytics, and redirect minutes, checked 2026-10-31:

  • Replacement email beyond the package — 100 ₽ per email for 30 days.
  • Outgoing SMS — 200-message package for 500 ₽.
  • Speech analytics — 3,000 ₽ for a package of 3,000 minutes.
  • Redirect minutes beyond the included allowance — 2.1 ₽ per minute for regional and mobile number packages.

For SmartSMS, Callibri states a minimum campaign budget and a per-message base price on its SmartSMS page, checked 2026-10-31.

  • Minimum campaign budget — 50,000 rubles.
  • Base price — 10 rubles per SMS of up to 70 characters.
  • Longer messages reach 60 rubles for 336–402 characters.

Callibri says payment is available by bank transfer from a legal entity or by bank card from an individual. Its crisis-oriented page also says it provides additional service months with CRM-chat and MultiTracking licenses. The same page lists CRM-chat starting from 960 ₽ for 30 days; that is a separate product tariff, not a MultiTracking package price.

The diagram compares replacement resources and daily visit limits across MultiTracking packages.
Built from facts published on callibri.ru; checked 2026-10-31.

Tracking spans calls and email

Callibri describes MultiTracking as including call tracking, email tracking, call recording, and speech analytics. The crisis-oriented page also lists call and form tracking among its capabilities.

CRM-chat is a separate product grouping messengers, social networks, and classifieds, with a chatbot for sales outside working hours. Callibri says its services can be used separately or together.

The company describes end-to-end analytics as combining website inquiry data with CRM and advertising-platform data. That broader analytics description should not be read as a specific MultiTracking package inclusion.

The diagram shows website inquiries, CRM data, and advertising-platform data feeding end-to-end analytics.
Built from facts published on callibri.ru; checked 2026-10-31.

Packages connect numbers to projects

Callibri says every MultiTracking package includes call and email tracking, call recording and storage, plus CRM and web analytics integrations. The package page also lists other included features, without mapping each one to an individual package in the cited description.

Integration documentation spans analytics platforms, messengers, social networks, and CRM systems. Callibri specifically lists WhatsApp, MAX, and Telegram integrations with Bitrix24 and amoCRM. The help center includes API and webhook guides for technical integration work.

Callibri presents its services as usable separately or together, rather than requiring a combined setup. SmartSMS lists targeting options including site visitors, geolocation, interests, demographics, behavior, and website retargeting. Its campaign price includes analytics and call tracking, according to Callibri.

Ask support about package selection

Before registering, ask support which package matches the number type, project structure, and expected traffic. Callibri says support is available by phone, chat, or messenger.

If static call tracking or offline channels are involved, ask how the documented package conditions apply to each use case. The help center addresses limits across MultiTracking, CRM-Chat, MultiChat, and end-to-end analytics.

For SmartSMS campaign details, Callibri says users can contact a manager by chat or phone, and managers can help with templates, ad copy, and launch. The help page states that chat replies arrive within 5 minutes; treat this as the provider’s stated response time, not a guarantee.

Package conditions define useful scope

  • MultiTracking’s listed functions cover call and email tracking, recording, and speech analytics.
  • Callibri says every package includes call recording and storage, with CRM and web analytics integrations.
  • The help center provides API and webhook guides for buyers assessing technical integration needs.
  • The solutions page lists WhatsApp, MAX, and Telegram integrations with Bitrix24 and amoCRM.

Package and eligibility limits matter

Callibri’s MultiTracking pricing and SmartSMS pages set restrictions on package composition, project allocation, tracking use, and campaign eligibility.

  • The pricing page says a package can contain numbers from only one city, 8 800/8 804 numbers, or mobile numbers.
  • Only package S is suitable for static call tracking, and each offline channel requires a separate package.
  • Callibri says its SmartSMS page limits campaigns to subscribers who agreed to receive advertising; campaigns for illegal goods or services are prohibited by moderation requirements.
  • Callibri’s pricing page charges 2.1 ₽ per minute for redirect minutes beyond the included allowance in regional and mobile number packages.

Several package and operating details remain unresolved; they are listed under What we could not confirm.

Callibri's Russian location and infrastructure

Callibri presents its platform as a lead-management tool for marketers and says it automates lead management across the sales funnel. The company describes its services as intended for businesses of different sizes and industries.

Callibri presents itself as a lead-management platform for marketers and says it offers services to automate lead management across the sales funnel. Callibri says it began in 2013 in Yekaterinburg as part of a local digital agency. The company lists its address in Yekaterinburg and states that its infrastructure is located within Russia.

Callibri also states that its software is included in Russia’s domestic software registry. Buyers comparing providers should check whether those stated operating details match their own procurement requirements.

Compare tracking by number terms

Compare call-tracking tools by supported number types and countries, attribution and recording functions, integrations, package structure, data-retention terms, and support. In general, asking each provider the same questions makes differences in scope and operating conditions easier to assess.

What we could not confirm

  • Number coverage: full supported number types and countries.
  • Call mechanics: routing, source attribution, and report entry.
  • Data retention: storage periods for recordings and tracking records.
  • Package mapping: exact feature allocation and differing displayed-price scope.
  • Commercial terms: trial, cancellation, renewal, and refund conditions.
  • Data handling: security controls, access permissions, and storage terms.

Questions on Callibri terms

What does MultiTracking cover?

MultiTracking covers call tracking, email tracking, call recording, and speech analytics, according to Callibri’s service page. The crisis-oriented page also lists call and form tracking.

How do S+, M, and L differ?

Callibri’s pricing page distinguishes S+, M, and L by replacement-number and replacement-email allowances, plus supported daily visits. The pricing page lists S+ at 3,150 ₽, M at 6,750 ₽, and L at 16,200 ₽ for 30 days. Check which allowance and package price apply to the intended project before selecting a tier.

Why do displayed starting prices differ?

Callibri’s homepage lists MultiTracking at 1,950 ₽, while its crisis-oriented page gives a 1,500 ₽ starting tariff. The pricing page separately lists S+, M, and L packages.

Can one package cover multiple projects?

Callibri says one package connects to only one project and cannot be split. The pricing page also says multiple packages can connect to one project. Buyers planning across projects should ask support how the package allocation applies to their account structure.

What do static and offline tracking require?

Callibri states that only package S is suitable for static call tracking, and that every offline channel requires a separate package. Ask support to confirm which package conditions apply to the specific tracking scope before registering.

Who may use SmartSMS?

Its SmartSMS page also limits campaigns to subscribers who agreed to receive advertising and prohibits campaigns for illegal goods or services under moderation requirements.

Proceed after key terms align

Fits if… the applicable package and price, project allocation, and required tracking scope are clear before registration.

Probably not if… static tracking or separate offline channels do not fit the package conditions Callibri states.

Main risk… choosing from the displayed starting prices without establishing which package and conditions apply.

Sources

Sources of the facts above: public pages, each with the date it was checked.

How this page was prepared

Editorial team of Traffic Gazette. Everything here comes from the public sources above, checked on 2026-10-31; the text was written by Traffic Gazette. No hands-on trial of the service took place. When the sources are updated, so is this page.

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