Call tracking
Call Tracking
Start offers call tracking for up to 150 daily website visitors, while Premium includes all-tracking modules. The provider also charges extra for adaptation and modification services, so the listed plan price may not cover every requested change.
The service presents its tools to business owners, marketers, and product managers. Buyers comparing inquiry channels and contract terms should check whether the included scope matches their needs.
Editorial review based on public sources, without hands-on testing; facts checked on 2026-10-31.
This page contains no partner link to this service.
- Logo
Logos are trademarks of their respective owners and shown only to identify the service.- Name
- Call Tracking
- Category
- Call tracking
- Official site
- calltracking.ru · No link provided
- Facts checked
Start, Lite, Pro, and Premium Plans
The provider’s pricing pages list these plan details, checked on 2026-10-31.
- Start: from 4,250 ₽ per month; call tracking for up to 150 daily website visitors.
- Lite: from 5,650 ₽ per month; call tracking for up to 550 daily website visitors.
- Pro: from 11,890 ₽ per month; end-to-end analytics and call tracking for up to 1,500 daily website visitors.
- Premium: from 13,290 ₽ per month; all-tracking modules.
The provider describes the visitor allowances for the first three plans as daily website limits.
Omnitracking Covers Calls and Messages
The provider describes omnitracking as covering calls, emails, chats, messengers, and website forms. Its call tracking identifies advertising sources behind calls.
Email tracking identifies the advertising source that brought a customer, and the service also offers email substitution and lead tracking. Website form tracking covers advertising leads and website forms, including forms embedded through iframes.
For messaging, the provider says it tracks leads from Telegram, WhatsApp, and website online chats. It also tracks advertising sources for callback-widget requests.
Integrations and Website Access
The provider says chat tracking attributes message sources from Bitrix24, JivoChat, LiveChat, and Venyoo. It also advertises 27+ free integrations and an open API.
Personal-account reports can be exported to Power BI, according to the provider.
The provider describes the software as an end-to-end analytics program delivered through its website, without downloading a distribution. The agreement describes the license as non-exclusive and access as electronic through the vendor’s website.
Buyers should ask which integrations and API functions apply to their intended setup before choosing a plan.
Subscription Charges and Invoice Terms
The pricing page lists discounts for payment periods of 3, 6, or 12 months. It identifies one month of payment as the option without a discount.
The page states that the virtual PBX package and one full month’s subscription cost 1 ruble.
The agreement says license fees are based on the vendor’s tariffs. Additional adaptation and modification services are available for an extra fee.
The licensee must pay an invoice within three working days of its issue, according to the agreement. Check the applicable tariff and invoice terms before committing to a payment period.
Check the Base Call-Tracking Page
Before relying on the service, ask the provider to explain how call tracking is set up for your website. A clear setup description can help establish what work your team must complete.
Ask which call-tracking functions are included in the selected plan and how the service attributes calls to advertising sources. Clarify whether the stated scope matches the calls and campaigns you need to assess.
Request the operating conditions that apply to your setup, including any requirements tied to your website or chosen tracking method. Get the answers in writing so you can compare them with the plan description and agreement.
Listed Coverage Across Lead Channels
The provider lists dynamic and static call tracking, virtual numbers, call recording, and tagging. Its stated scope also includes email tracking, website forms, chats, messengers, and callback requests.
- Call tracking is described as identifying advertising sources behind calls.
- Form tracking includes forms embedded through iframes.
- Chat tracking names Bitrix24, JivoChat, LiveChat, and Venyoo as integrations.
- The provider states that setup takes 12 minutes and switching from another service does not lose data.
Contract and Access Conditions Narrow Flexibility
The agreement sets a notice deadline and allows suspension while payments remain unpaid.
- The licensee must notify the vendor of termination no later than two working days before a reporting period ends, according to the offer agreement.
- The vendor may suspend software use while an outstanding payment remains unpaid.
- The vendor may terminate the agreement if payment is more than five working days late, according to the offer agreement.
- Paid license fees for rights accepted by the licensee are non-refundable unless termination resulted from the vendor’s breach, according to the offer agreement.
- Access is available around the clock except during technical work, according to the offer agreement.
- The vendor describes the software as “as is” and does not guarantee uninterrupted, reliable, error-free access.
Several details are missing; they are listed under What we could not confirm.
Compare Attribution Scope and Contract Terms
In general, compare call attribution methods, covered inquiry channels, integrations, plan allowances, data handling, and contract terms. Ask providers to explain how each item applies to your traffic sources and operating requirements.
Fit Depends on Inquiry Mix and Limits
Call Tracking may fit buyers whose inquiry channels align with the provider’s stated tracking scope and plan allowances. The provider says call tracking is available in 63 regions of Russia. Check whether the stated coverage and selected plan match your intended use.
The service presents itself as tracking customer inquiries and providing end-to-end analytics. Buyers who need flexible termination or refunds outside the agreement’s stated exception may find its terms restrictive.
What we could not confirm
- Base page: its content and any details it may provide
- Number types and country coverage: complete inventory and applicable locations
- Call handling: routing availability and how routing works
- Data retention: storage duration and deletion controls
- Per-number pricing: number charges and usage-based fees
- Privacy and call recording: data handling, consent responsibilities, and controls
Questions on Call Tracking and Terms
What does the provider claim about setup and migration?
The provider claims setup takes 12 minutes and switching from another service does not lose data. These statements describe the provider’s stated setup and migration claims; they do not detail the steps involved. Ask which migration tasks are included and what information the team must supply.
What indicators does the analytics page describe?
The pricing page says end-to-end analytics analyzes marketing and sales using 63 or more indicators.
Which additional services does the provider list?
The pricing page lists SMS notifications, AI tagging, call recording, and call transcription as additional services.
What support does the provider describe?
The provider says all listed plans include a personal manager and support seven days a week. The offer agreement also describes technical support by email and through an online collection of instructions.
Which company does the agreement identify?
The agreement names LLC “Kolltreking” as the licensor offering a license agreement to legal entities and individuals. It identifies the licensor as registered at an address in Moscow. The provider states that it has analyzed advertising for 12 years.
Where does the provider say call tracking is available?
The agreement states that access is available around the clock except during technical work. The vendor states that the software is provided “as is” and does not guarantee uninterrupted, reliable, error-free access.
Proceed After Checking Scope and Billing
Fits if the listed inquiry coverage and plan allowances match your requirements.
Probably not if advance termination notice or conditional refunds conflict with your operating needs.
Main risk… the agreement permits suspension for unpaid amounts, while requested adaptation costs extra. Check the selected scope and agreement terms before committing.
Sources
Sources of the facts above: public pages, each with the date it was checked.
- calltracking.ruchecked
- calltracking.ru/ofertachecked
- calltracking.ru/pricechecked
How this page was prepared
Editorial team of Traffic Gazette. Everything here comes from the public sources above, checked on 2026-10-31; the text was written by Traffic Gazette. No hands-on trial of the service took place. When the sources are updated, so is this page.
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